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Help improve road visibility. Get your worn windshield wiper blades replaced in the same amount of time it takes to get an oil change. Here are three good reasons to choose Valvoline for your car maintenance needs:. Our skilled technicians are rigorously trained in an ASE-certified training program. Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.
Department of Energy, fueleconomy. Coach D. Winsome E. This is not my first visit to Valvoline, they are always friendly and courteous, my daughter and son in law also goes there so I This is not my first visit to Valvoline, they are always friendly and courteous, my daughter and son in law also goes there so I trust them.
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The staff was friendly and knowledgeable thanks guys. The workers were awesome. And the work ethic was amazing. Good customer services would recommend families an friends to go. Lee T. I questi I questioned why it was needed, pricing, and wait timeframe. He assured me that all of the technicians were skilled and could preform the task. I came and immediately was able to be seen.
The technician was courteous and he even went over what we had previously discussed on the phone. Timothy S. The service was excellent. The staff were working together and highly energetic and positive. They just did a really great job! Edward M. Staff were friendly and gave me recommendations for my car. Lyric Robinson.
They were fast, friendly, and honestly. They helped me save some money today too! The entire experience was wonderful Mr Summers. Great service technician was very informative. Fast service, great customer service,. Mike S. Daddyo H. Great staff, friendly, speedy service. Elaine G. The manager took great care of me. They were very professional, understanding, and quick. They let me know exactly what needed to be done and why it needed it. I wasn't waiting forever either.
I will definitely be back! I was very satisfied upon my arrival. I was greeted by the manager Keith. I felt comfortable with his pleasant manner. He expla He explained everything before they proceeded with what was best for my vehicle. Keith also went out of his way to ask me if I was ok due to the fact that I have health issues.
I truly appreciate that. Keith was awesome. I will return to have more work done that he recommends!! Troy H. The manager at this location, always makes me feel he appreciates me as a customer. He's very professional and knowledgeable abo He's very professional and knowledgeable about his profession. Breona m. Keith made my experience nice fast and friendly. The CSR Shawn was great. He explained everything in detail.
Niokee J. Didn't have to wait long and Shawn was friendly and a good help with questions I need answer. Staff was very friendly and expedient. Jj harrison. S Lob. The car Shawn was very friendly and helped me out a lot. I was never showed my oil before they changed it. This was my first time getting an oil change on this car because I just bought I have no plans on returning.
Kita Lee. Keith the manager is great! Robb Michael. I frequently use this location and have been satisfied with the service. Scottie S. I Came Here Wednesday. Honestly it was very fast and easy! Brandi A. Staff was enthusiastic and helpful. Shafonda H. They told me everything that needed to be done and every recommendation possible! Keith exemplified tremendous customer service.
He was Courteous, and very knowledgeable regarding the car maintenance questions He was Courteous, and very knowledgeable regarding the car maintenance questions I had. He insured that all issues associated with my visit were completed. James The Management has thoroughly trained all the staff people. The entire staff is friendly and professional. This Valvoline is the This Valvoline is the only location that I have used over the last 7 years.
Linda S. Wait time was truly over hour and a half. Vanessa U. The assistant manager worked on my vechice. The re questions I had he answered with ease. I can s I can see why he is a manager. He has very good people skills. He has excellent people skills! Cassandra S. Service was done in a timely manner.
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The Hickles. The setvice was provided in a pleasant and cheerful manner. Tilly N. I was highly satisfied because of the customer service and the friendliness of the employees. Elizabeth A. The server made sure I was aware of what was transpiring and exactly what was needed for my vehicle and how long I'd be able to The server made sure I was aware of what was transpiring and exactly what was needed for my vehicle and how long I'd be able to go before having to do some work.
They told me what I needed and everyone was nice. They were very respectful they also answered all and any question I had for them they also got me right in and right out. The staff was knowledgeable and friendly. They get you in and out and they're friendly. Arthur hunley. LaShawn W. The guys were friendly but all business.
It had been awhile since I was at this location. I had the oil changed at the car dea I had the oil changed at the car dealer while it was under warranty. This is a much better experience than the car dealer experience. I wasn't really surprised, but I recognized one and maybe two of the guys from other visits to this location. Anyway, it felt like a good experience with a friendly, competent, human face. And now I'm driving around in a happy, healthy car!
Was turn away twice in one week. Day one I was told the had to close early because they didn't have a manager to close. I arrive I arrived at pm waited in line about 7 to10 minutes to be turned away. Day two arrived at pm I was greeted right away but was told car ahead of me was the last car to be serviced because the last oil filter of my type was being used on the car ahead. Was very dissatisfied that I was constantly being turned away. Waited a few days and decided to try again. Was satisfied but not sure if I would risk being turned away my next visit. I prefer going to same place that is why I didn't mind the high price.
However there are places that are lower cost for same service. Other that that I would have been more satisfied. Denise S. Prices are too high. I always get the oil change for vehicles with high mileage. I thought the air filter was included. Every thing went smoothly and lovely. Shawn was super awesome very friendly and good looking his service was amazing he let me know what was wrong and needed to be fi Good entertainment while getting my car fixed everyone has beautiful personalities I love it.
The last oil change at a different location caused a high-pitched rattle. Not only did Keith and the staff at this Valvoline dis Not only did Keith and the staff at this Valvoline display friendly professionalism in delivering a thorough yet speedy oil change but also took the time and care to fix the heat shield that was loose and then damaged from the other location. I will definitely be back here. Catina Morgan.
My experience at Valvoline was wonderful and I will continue to work with this company on my auto needs. Chad H. The Crew work to together like a basketball team yelling out call outs and having fun while they finished my truck. Thanks Capit Thanks Capital Dr. I am frequent returning customer and has been so for years, I love the service that is offered.
ML, RN. Excellent team! So incredibly professional! They were extremely busy but you never would have known given the exemplary customer They were extremely busy but you never would have known given the exemplary customer service I received. Every single team member had a smile on their face and worked together to get tasks completed; like a well-oiled machine. Everyone is always pleasant.
Darlene S. Sheena S. Representatives are Always Professional. But my Home Base on North Avenue Surpassed me. All of the Repr All of the Representatives were Female and knew their Game. Jasen M. I completely love the employees at thus location. The staff was very nice the place was very clean and well run I will definitely will recommend this valvoline to all my f The staff was very nice the place was very clean and well run I will definitely will recommend this valvoline to all my friends and family.
Kourtney B. Keith is an excellent manager who always takes care of me when I come in for an oil change. Customer service was great!!!
Craig M. The workers were friendly,nice and made me laugh. The first time I actually enjoyed waiting. When I pulled in they took care of When I pulled in they took care of business and I was out easy as Told them what I needed they told me what was best for what I waned I agreed and it was done I will be back when I need some as done that valvoline can do.
I came Monday at pm and this location closes at seven. I assumed he was telling a I assumed he was telling a white lie to ensure they would get out of on time. I would have been fine with that. I came back the next afternoon—approximately I was quoted minute wait; no biggie. I waited 75 or more minutes. It took two hours for an oil change from the time I arrived to the time I left.
The staff I engaged with were fine. However, it seemed as if there was zero sense of urgency—even with the line of cars present. I encourage you to provide training on appropriate assessment of time needed for services of number of cars present as well as training on providing honest information to customers. Thank you. Always a great experience. Jean F. Courtesy , experience, and knowledge of the employees of this specific Valvoline Center.
Johanna J. Diego was very friendly and diligent with the service he provided. Didnt check my signal lights or brake lights no top offs of windshield washer or check air pressure in tires. Great service. Friendly staff. The customer service there was awesome. Jasen Moore. I love going to this location. It's great there. Judy r. Kieth was very helpful he was great. Jeanine H. I always come to this location. The staff are always courteous and knowledgeable. They let me kno my transmission fluid was bad and gave me options on a solution. Thank you guys are the best.
Rachel O. Curteous staff. While doing an check after completion, one of the techs noticed that the oils level was about a quart of oil sho While doing an check after completion, one of the techs noticed that the oils level was about a quart of oil short. He promptly added the necessary amount of oil. Went in for an oil change.
He saved me some money! Tessa P. The Staff was awesome. I thought I had many other issues with car, however i was just in need of an oil change. They were polite They were polite, fast and confident in their service. Thanks a bunch. Clive C. The technician was knowledgeable, informative, and responded to my questions and concernsabout my vehicle. The time it took to s The time it took to service the vehicle was good. The employees were absolutely rude very unprofessional And disrespectful. When telling me what to do with my car while getting a When telling me what to do with my car while getting an oil change they yelled at me.
The manager at this location was so courteous, professional, and friendly. It was great being served by someone who really enjo It was great being served by someone who really enjoys their job. The enthusiasm was reflected in all the staff. The staff just looked at me, expecting me to tell her what I wanted. As always the staff was friendly, efficient and professional Bonnie T.
Great staff very helpful fast and friendly.
Everton José da Silva
I love this place. The staff here is amazing. Simply the time to wait—but I understand waiting is a possibility! Staff was professional. I find extreme scoring to be over-uti The manager was very helpful and gave excellent customer service. Mr bill. There was a different in the price because of additional oil. Jacqueline S. I had not been to this location in about a year and the manager remembered me and asked what happened to my Honda since I came I had not been to this location in about a year and the manager remembered me and asked what happened to my Honda since I came in a different vehicle.
He was so pleasant and personable. The other guy answered my questions regarding topping off fluids. The greeter was to jokey.. Roni C. Everyone there did a great job and the man who fixed my light was awesome!!! Rhonda B.
Overall very satisfied and location is very convenient for myself in my Community. Ellen C. Short lines. Tony B. No waiting Keith the manager is very knowledgeable. Very efficient service. In and out in no time. The prices are too high. Keith the manager was an awesome worker. He is so kind and friendly.
The job wasn't timely and the technicians didn't pressure me into getting extra work done. Michael f. I feel like when i normally come for a oil change, they look to see if there are any offers or coupons they have handy to help c I feel like when i normally come for a oil change, they look to see if there are any offers or coupons they have handy to help customers financially. They use to do this all the time.
Given I am a single father of 4, that was critical. Kenyada B. The staff were very friendly. Especially Felicia! She was very informative and offered to look at my other car to make sure it w She was very informative and offered to look at my other car to make sure it was good. The whole staff is awesome. Very professional and effecient.
Latrina C. My favorite location is on West Capitol drive. Keith is the manager, his high energy is contagious. No matter what type of day I He makes everyone feel like family. One thing they gave me my print out of service before checking everything. I received very professional courtesy from this valvoline which I have never received at any other valvoline.
The guys that serviced me were super friendly. They made sure I was clear on what they were doing. Also, the coupon that I use Also, the coupon that I used was because they recommend it. Very warm and welcoming. Thanks so much. No issues, quick service and straight forward. Very thorough explanation and recommendations. Satisfied Customer. The associates are always friendly and eager to help.
The price was wayyy more then what I paid last time. Yellow chick. They always show very good customer service andAre very knowledgeable. Very friendl, gave recommendations.
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The crew was professional and polite. Service in a timely manner. Comfortable atmosphere. Jesse V. Sonya R. Very friendly and helpful n a timely manner. I was in and out , and still made it to work on time. A happy customer. As usual very happy and satisfied with the service and quality of the oil thank you. I had my windshield wipers replaced. The next day when it rained very hard and I went to use my wipers the one of the driver sid The next day when it rained very hard and I went to use my wipers the one of the driver side flew off I almost hit a car and I had stop my car in get out of the middle of the road to retrieve it.
The manager there is great he always tells me everything before they do anything to my car. Took good of my vehicle. The guys were phenomenal and very friendly and treated me as a woman with respect and care. Returning customer, satisfied because its never a long wait, I'm there faithfully every 3 months for oil change and will be util Returning customer, satisfied because its never a long wait, I'm there faithfully every 3 months for oil change and will be utilizing other services associated with Valvoline.
The fizzle. Everyone their was helpful showed me everything we needed, the guys were great I will retur. Chelsey B. The services was great and the staff was friendly. I was in and out really fast. Loved it. Jihad Rashad. They worked together as a team and the manager was in complete control. I didn't even feel like it was a wait time when I got th I didn't even feel like it was a wait time when I got ther and there were two cars ahead of me in both lines.
Awesome service. The staff performed duties and greeted customers as if they enjoyed what they do. Keith is attentive and has a high spirited dem Keith is attentive and has a high spirited demeanor. Fernice M. I was highly satisfied because the employees had good customer service, they were friendly, neat, and quick.
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Kim, an employee was very knowledgeable about the differences in regular and synthetic oil changes. Also, the customer service w Also, the customer service was wonderful Terrance T. Low on cash and the employee found a coupon for me that helped out a lot. Monica H. The best team and service. Thomas ,a. I like the crew an the job they do as a team,an I leave happy.
Once I was in the service center it was fast. I like how they ensure that hour lights are working and how everything is properly I like how they ensure that hour lights are working and how everything is properly input into a system. I like how they are personable and professional. I'm not sure that the technician checked all of my fluids he walked away for quit a while and the other young man eventually cam I'm not sure that the technician checked all of my fluids he walked away for quit a while and the other young man eventually came over an finished me up, I think my guy may have went downstairs to help the lady removing the filters but I'm not sure.
I heard the young man working in the bay next to me tell his client "I topped off your washer fluid and power steering fluid" and some other things and thought my guy didn't tell me that as a matter of fact where is my guy. Quick, knowledgeable service however prices were a little high. Granny Carol. Fast professional knowledgeable service.
I was greeted by store mgr which impressed me. Chad S. Jay T. The manager Keith was cool. Cracked jokes and made sure I understood what I needed and why. The staff is professional courteous and prompt. Every one was nice I was greeted upon arrival, and everyone had positive attitudes, professional and willingness to get the job Queen A. I was in, they were nice, I was in, they were nice, they knocked my oil change out and got me to buy an air filter.
Teri M. Very reliable people working here, they always do great job! They were apparently training a young lady and she seemed as though she wasn't really for sure of what to do or what not to do I They were apparently training a young lady and she seemed as though she wasn't really for sure of what to do or what not to do I was kind of asking questions along as she looked at each thing because I just had the feeling that she really didn't know what she was doing.
Also I was told the top off your fluids. They did not. The young lady called it outcast if it was full but It was not. Sir Jinks. Employees were friendly and worked well. Their service was great and very professional and very knowledgeable. French G. Knowledgeable and professional. Y Johnson. The service was quick and the reps worked well together. Kayla A. Employees were very friendly, they did their job well, focused and communicated effectively. They knew what they were doing! Felicha E. Diane B. Prompt and friendly, nice happy atmosphere.
Dachau L. Did what I wanted quickly. Tim K. No reason, the guy's were friendly and the service was good. I just didn't think it was a experience that blew me away. Mrs D. Both young men were professional and funny good sense of humor. Always topnotch Errrthing. Fuzzie L.
It was perfect timing, Excellent customer service, no wait time. Very satisfied. Renee Burns. The staff also informed me of a problem with my tire which needed immediate attention. Tymeka C. They gave the best service and told me about other problems that I may have I love Valvoline instant oil change. Came for twenty dollar oil change get charged 70 under pressure to buy extra service.
Service provider listened to customer and was prompt in delivering the service. Tricia C. They were courteous and efficient and knew what they were doing. The guys their are always friendly and courteous wasn't super excited about the wait time outside but is was okay, it just lets The guys their are always friendly and courteous wasn't super excited about the wait time outside but is was okay, it just lets me know that they do good work and other people know it.
Ann E. Friendly service, helpful, knowledgeable. No pressure. Completed work in short time. LaLa W. Friendly,Courteous,Staff that explained everything thoroughly. I will definitely recommend this location to family and friends. They informed me on what was going on, the cast and why and told me the other things my car need. The prices are high.